Bersih Emas
Unit 12, Kompleks Jalan Sultan, Bandar Seri Begawan BS8811, Brunei Darussalam
Terms and Conditions
Last Updated: November 28, 2025
These Terms and Conditions constitute a legally binding agreement between you and Bersih Emas. By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
Important Notice: These terms form a legal contract. We recommend reading them carefully before proceeding. For questions or clarifications, please contact us through our contact page.
User Obligations and Conduct Requirements
1. Legal Compliance
You agree to comply with:
- All applicable laws and regulations of Brunei Darussalam
- International laws applicable to your use of our services
- Industry-specific regulations relevant to your facility or business
- Data protection and privacy legislation
2. Prohibited Activities
You must not:
- Use our website or services for any unlawful purpose
- Attempt to interfere with the proper functioning of our website
- Use automated systems to access our website without permission
- Reproduce, duplicate, or copy any part of our website without authorization
- Transmit any harmful code, viruses, or malicious software
- Engage in any activity that could damage our reputation or business
- Misrepresent your identity or affiliation
3. Content Guidelines
When communicating with us or submitting content, you must ensure it:
- Does not contain false, misleading, or deceptive information
- Does not infringe on intellectual property rights of others
- Is not defamatory, abusive, or offensive
- Does not contain discriminatory or hateful material
- Complies with professional and business communication standards
4. Age Requirements
Our services are intended for businesses and individuals aged 18 years or older. By using our website or services, you confirm that you meet this age requirement and have the legal capacity to enter into binding agreements.
Your Responsibilities
1. Indemnification
You agree to indemnify, defend, and hold harmless Bersih Emas, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your violation of these Terms and Conditions or your use of our services.
2. Accurate Information
You are responsible for:
- Providing accurate and complete information when contacting us
- Updating us promptly if your information changes
- Ensuring facility access details and requirements are current
- Communicating any special needs or restrictions clearly
3. Privacy and Data Protection
You acknowledge that you have read and understood our Privacy Policy. You are responsible for ensuring that any data you provide to us complies with applicable data protection laws.
4. Third-Party Interactions
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of these external sites. Your interactions with third parties are solely between you and them.
Disclaimers and Limitation of Liability
1. Disclaimer of Warranties
Our website and services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy or completeness of information
- Uninterrupted or error-free service
2. Limitation of Liability
To the maximum extent permitted by law, Bersih Emas shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from website downtime or technical issues
- Damages resulting from your reliance on information provided
Our total liability for any claim shall not exceed the amount paid by you for our services in the three months preceding the claim.
3. Service-Specific Limitations
While we strive to provide high-quality cleaning services, results may vary based on facility conditions, environmental factors, and specific circumstances. Individual service agreements will detail specific service guarantees and limitations.
4. Force Majeure
We are not liable for failure or delay in performance resulting from circumstances beyond our reasonable control, including natural disasters, government actions, labor disputes, equipment failures, or other force majeure events.
Legal Information and Dispute Resolution
1. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Brunei Darussalam. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Brunei Darussalam.
2. Dispute Resolution Procedures
In the event of a dispute:
- Contact us initially to resolve the matter informally
- If informal resolution fails, we encourage mediation before litigation
- Any legal proceedings must be initiated within one year of the dispute arising
- Both parties agree to act in good faith throughout the resolution process
3. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
4. Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Bersih Emas regarding the use of our website and services.
5. Modification of Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified terms. We will update the "Last Updated" date at the top of this page.
6. Waiver
Our failure to enforce any provision of these Terms and Conditions shall not be construed as a waiver of that provision or our right to enforce it in the future.
7. Contact for Legal Matters
For questions regarding these Terms and Conditions or legal matters, please contact us through our contact page or email [email protected].