Bersih Emas
Unit 12, Kompleks Jalan Sultan, Bandar Seri Begawan BS8811, Brunei Darussalam

Terms of Service

Last Updated: November 28, 2025

These Terms of Service govern your access to and use of the Bersih Emas website and services. By using our website or engaging our services, you agree to be bound by these terms. Please read them carefully.

Website and Service Usage

1. Acceptable Use Policy

You agree to use our website and services only for lawful purposes. You must not:

  • Use the website in any way that violates applicable local, national, or international laws
  • Transmit or distribute any viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to our systems or networks
  • Interfere with or disrupt the website or servers
  • Collect or harvest information about other users
  • Impersonate any person or entity or misrepresent your affiliation

2. Permitted Uses

You may use our website to:

  • Browse information about our cleaning services
  • Contact us through provided forms and contact methods
  • Request quotes and service information
  • Access resources and documentation we make available

3. Service Access Requirements

Access to our website is provided free of charge. You are responsible for ensuring you have the necessary internet connection and equipment to access the website. We do not guarantee that the website will be available at all times or error-free.

4. Fair Usage Guidelines

We expect all users to interact with our website in good faith. Automated systems or bots that place excessive load on our servers are prohibited. We reserve the right to limit or suspend access to users who violate fair usage principles.

User Accounts and Access

1. Account Information

Currently, our website does not require account creation for general browsing or contact purposes. If we implement user accounts in the future, you will be required to provide accurate information and maintain the confidentiality of your account credentials.

2. Client Service Agreements

For professional cleaning services, separate service agreements apply. These agreements will specify:

  • Scope of services to be provided
  • Scheduling and frequency of service
  • Pricing and payment terms
  • Duration and termination conditions
  • Specific facility requirements and protocols

3. Access Suspension

We reserve the right to suspend or terminate your access to our website if we believe you have violated these Terms of Service, engaged in fraudulent activity, or pose a security risk.

Service Availability and Modifications

1. Website Uptime and Maintenance

We strive to maintain continuous website availability but do not guarantee uninterrupted access. Planned maintenance will be scheduled during off-peak hours when possible. We are not liable for any temporary unavailability due to maintenance, updates, or technical issues.

2. Service Features

We may add, modify, or remove features of our website at our discretion. While we aim to improve user experience, we cannot guarantee that all features will remain available indefinitely.

3. Geographic Availability

Our cleaning services are currently available in Brunei Darussalam. Website access is available globally, but service delivery is geographically limited. Service availability may vary by location within Brunei.

4. Service Modifications

We reserve the right to modify our service offerings, pricing, and terms at any time. Existing service contracts will honor their original terms until renewal or renegotiation. Website users will be notified of significant changes through our website or via email.

Intellectual Property Rights

1. Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Bersih Emas or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

2. License Grant

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

3. User-Submitted Content

Any information, feedback, or content you submit through our contact forms or other communication channels may be used by us to improve our services. You grant us a non-exclusive license to use such submissions for business purposes.

4. Trademarks

"Bersih Emas" and our logo are trademarks of our company. Other trademarks, service marks, and trade names referenced on this website are the property of their respective owners.

Additional Terms

Changes to Terms

We may update these Terms of Service from time to time. Continued use of our website after changes are posted constitutes acceptance of the modified terms. We encourage you to review this page periodically.

Governing Law

These Terms of Service are governed by the laws of Brunei Darussalam. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Brunei.

Contact Information

If you have questions about these Terms of Service, please contact us through our contact page or email [email protected].